Hello,

We are currently preparing your order and it should be ready for shipment tomorrow or wednesday.
As we have national holiday last week the mail services were a bit slowed down and our shipment has been slightly delayed.
We apologize for this inconvenient.

ROY mini bags were pre order item. As it is written on the detailed page, the item is shipped starting from April 29 by order of payment.
Please understand we received lot of pre orders for the roy mini and cannot ship all the items on the same day, so first orders were shipped on April 29th, and remaining ones on the following days.
Once shipped, your order will take around one week to be delivered.
A notification with tracking number will be send when your order will be ready for shipment.


If you have further question, please let me know.

Best regards,
MARHEN.J

[ Original Message ]
Dear Marhen J,

Within this message I would like to ask about the shipment of my order for the second time. On your last message you said that my order will be shipped on this week. But until the new week will start soon I don’t get any notice about the shipment information or airwaybill number. Here, I attached my order detail. I know your staff must be busy about the delivery order but do you guys really need this long time to prepare the order? Im really understand about the pre order system. But That is not my first time ordering some stuff from korean shopping website with preorder system. That’s why I ask to you guys about the shipping status because This is the first time I got so late shipping status. I’m looking forward to here from you soon. Im so excited to get my Roy bag soon. Thank you very much. Have a nice day.

Regards,

Vee